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Effective Date: 05/09/2025

1. Introduction

Arenberg International LLC FZ (“Arenberg International”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our websites, digital platforms, or business services.

Arenberg International LLC FZ operates as part of the Arenberg Global Group, which includes:

• Arenberg AG (Switzerland)

• Wellance LLC (USA)

• AKAHN Trading (EU)

Together, these entities collaborate across AI, digital infrastructure, pharmaceutical distribution, wellness technology, and international trade.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information:

• Name, email address, phone number, and company details.

• Billing, shipping, and contact information for clients, suppliers, and partners.

b. Technical & Usage Data:

• IP address, browser type, operating system, and device identifiers.

• Analytics data such as pages visited, time spent on site, and referring URLs.

c. Business & Transactional Data:

• Contract details, invoices, service usage records, and communications with our teams.

d. Health & Wellness Data (Wellance LLC only):

• Any health-related information voluntarily submitted through Wellance AI assessments or supplement purchase forms.

• Such data is processed in compliance with relevant medical data protection regulations (HIPAA, GDPR, or equivalent frameworks).

3. How We Use Your Information

We process collected data for:

• Service delivery, order fulfillment, and client support.

• Communication about products, services, or legal obligations.

• Compliance with UAE, Swiss, EU, and US regulatory requirements.

• AI-based system improvements, analytics, and fraud prevention.

• Marketing (only where legally permitted and with your consent).

4. Legal Basis for Processing (GDPR Compliance)

For users located in the EU or Switzerland, we rely on one or more of the following legal bases:

• Contractual necessity: To perform obligations under a service agreement.

• Legitimate interest: To improve products, ensure security, or manage business operations.

• Consent: For marketing, newsletters, or processing sensitive data.

• Legal obligation: To comply with applicable laws and regulations.

5. Data Sharing & Disclosure

We may share your information with:

• Group companies (Arenberg AG, Wellance LLC, AKAHN Trading) for operational purposes.

• Authorized service providers (IT, logistics, payment processors, and compliance firms).

• Regulatory authorities when required by law or audit obligations.
  We never sell or rent your personal information to third parties.

6. International Data Transfers

As part of the Arenberg Global Group, data may be transferred securely between Switzerland, the UAE, the EU, and the USA.
We implement appropriate safeguards such as Standard Contractual Clauses (SCCs) and encrypted transmission methods to protect your information.

7. Data Retention

Your personal information is retained only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent or restrict data processing.

• Request data portability.

• File a complaint with your local data protection authority.

To exercise these rights, contact us at privacy@arenbergglobal.com.

9. Security Measures

We employ advanced technical and organizational safeguards, including:

• AES-256 encryption and SSL/TLS protection.

• Secure access controls and multi-factor authentication.

• Periodic security audits and ISO 27001-aligned practices.

10. Cookies & Tracking Technologies

Our websites use cookies and similar technologies for analytics and user experience enhancement. You can manage cookie preferences through your browser settings.

11. Links to Other Websites

Our platforms may link to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in technology, law, or business operations. Updates will be posted on this page with a revised effective date.

13. Contact Us

For privacy inquiries or data access requests, please contact:

Arenberg International LLC FZ

Meydan Grandstand, 6th floor, Meydan Road, Nad Al

Sheba, Dubai, U.A.E.
Email: privacy@arenberinternational.com
Website: www.arenberginternational.com